Privacy Policy
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PRIVACY POLICY
Effective Date: March 14 2023
DISCLAIMER FOR CANADIAN USERS.
DISCLAIMER FOR EUROPEAN USERS.
If you make a request, we have one month to respond to you. If you would like to exercise any of these
rights, please contact us at our email: john@viuapp.com
Call us at: 614-204-2203
Or write to us: 504 Cherry Bottom Road, Gahanna, Ohio, 43230
DISCLAIMER FOR CALIFORNIA USERS.
Your privacy and rights under the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA) are important to us. We offer this document as a resource to view how we collect, manage, store, and use your Personal Information in the day-to-day running of our website and mobile app. This Privacy Policy, intended for California residents, can be applied to all
website and mobile app users to disclose how we collect, manage, store, and use your Personal Information as defined under CIV 1798.140(v) of the California Consumer Privacy Act (CCPA).
THE BUSINESS.
Company Name: VIU, LLC
Address: 504 Cherry Bottom Road, Gahanna, Ohio, 43230
Phone: 614-204-2203
E-Mail: john@viuapp.com
Website
Website URL: https://viuapp.com
Website Name: VIU
Mobile App.
Mobile App Name: VIU
Available on: Apple App Store (iOS) + Google Play Store (Android)
Mobile App.
Mobile App Name: VIU
Available on: Apple App Store (iOS) + Google Play Store (Android)
PERSONAL INFORMATION COLLECTED.
Identifiers. A real name or alias, postal address, signature, home phone number or mobile phone number, bank account number, credit card number, debit card number or other financial information, physical characteristics or description, e-mail address; account name, Social Security Number (SSN), driver’s license number or state identification card number, passport number, or other similar identifiers.
Protected Classification Characteristics. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Commercial Information. Records of personal property, products or services purchased, obtained, considered, or other purchasing or consuming histories or tendencies.
Inferences Drawn From Other Personal Information. Profile reflecting a person’s preference, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Internet or Other Similar Network Activity. Browsing history, search history, and information on a consumer’s interaction with a website, application, or advertisement.
Geolocation Data. Physical location or movements. For example, city, state, country, and ZIP code associated with your IP address or derived through Wi-Fi triangulation; and, with permission in on your mobile device settings, and precise geolocation information from GPS-based functionality on your mobile devices.
Sensory Data. Audio, electronic, visual, thermal, olfactory, or similar information.
Professional or Employment Related Information. Current or past job history, performance evaluations, disciplinary records, workplace injury records, disability accommodations, and complaint records.
SOURCES OF INFORMATION WE COLLECT.
Using the website and mobile app. We collect certain information from your activity on our website and mobile app, starting when you first arrive and accessing it on an electronic device. We may collect your IP address, device ID, advertising identifiers, browser type, operating system, internet service provider, pages visited (including clicks and duration), and other related log information. For mobile phones, we may collect your device’s GPS signal or other information about nearby Wi-Fi access points and cell towers.
Creating a User Profile or Account. We may collect information directly from you or an agent authorized to act on your behalf. For example, if you, or someone acting on your behalf, provides your name and e-mail to create a profile or an account. We also collect information indirectly from you or your authorized agent. This can be done through information we collect from you while providing content, products, or services.
COOKIES POLICY.
a.) “Cookies” Defined. Cookies act as data that is communicated between a user’s web browser and a website or application. They are stored on your device to help track their areas of interest, provide the best experience possible, and customize the content, products, services, offerings, and advertisements served on the website and mobile app. Most web browsers adjust to your browser’s settings to decline or delete cookies, but doing so may degrade the experience with our online services.
b.) 1-Pixel Images. Clear GIFs, pixel tags, or web beacons, which are generally 1-pixel, are transparent images located on a webpage or in an e-mail or other trackable source and may be used on our website and mobile app in addition to any other communication offered by us. They are often used in connection with advertisements served to you that are interacted with, whether on our website and mobile app or another online service and shared with us. This type of tracking is specifically meant to recognize users, assess traffic patterns, and measure site or campaign engagement.
c.) Flash Cookies. Local Shared Objects, sometimes known as “flash cookies,” may be stored on your device using a media player or other software. Flash cookies are similar to cookies in terms of their operation but may be managed in your browser in the same manner.
d.) First (1st) Party & Third (3rd) Cookies. First (1st) party cookies are stored by a domain (website and mobile app) you are visiting directly. They allow us to collect analytics data, remember preferred settings (e.g., language, currency, etc.), and perform related functions. Third (3rd) party cookies are created by domains other than those you are visiting directly, hence its name “third (3rd) party.” They may be used for cross-tracking, retargeting, and ad-serving.
e.) Essential Cookies. Such cookies are technically necessary to provide website and mobile app functionality. They act as a basic form of memory, used to store the preferences selected by a user on a given website or application. They are essential to browsing functionality and cannot be disabled by users. As an example, an essential cookie may be used
f.) Performance and Function Cookies. Such cookies are used to enhance the performance and functionality of a website and mobile app but are not essential to its use. However, without these cookies, certain functions (like videos) may become unavailable.
g.) Advertising Cookies. Such cookies are used to customize a user’s ad experience on a website and mobile app. When using data collected from cookies, it can prevent the same ad from appearing multiple times in the same session or that does not offer a pleasant experience. Advertising cookies may be used to serve a user with related services, products, or offerings that they may have shown a level of related interest in their past user history.
If you would like to know more about cookies and how they are used, please visit
www.allaboutcookies.org.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies
from your browser. However, in a few cases, some of our website features may not function as a result.
ADVERTISEMENTS.
HOW WE USE PERSONAL INFORMATION.
SELLING PERSONAL INFORMATION.
SHARING PERSONAL INFORMATION.
We disclose your Personal Information to 3rd parties for business purposes. The general categories of 3rd parties that we share with are as follows:
-Our 3rd party service providers that, without their services, our website and mobile app would not be able to function in its current manner;
-Affiliated websites and businesses in an effort to bring you and our users improved services, products, and offerings;
-Other companies, affiliate partners, and 3rd parties that help us advertise products, services, and offerings to you, other users, and potential new customers;
-Third (3rd) parties to whom you, or an authorized agent on your behalf, authorized us to disclose your Personal Information;
-Third (3rd) parties or affiliates in connection with a corporate transaction, such as a sale, consolidation, or merger of our financial institution or affiliated business; and
-Other third (3rd) parties to comply with legal requirements or to disclose Personal Information to government authorities per the rule of law.
In the last 12 months, it is recognized that we have disclosed the aforementioned categories of Personal Information for business purposes.
RIGHT AND CHOICES.
This Section describes your rights and choices regarding how we collect, share, use, and protect your Personal Information, how to exercise those rights, and limits and exceptions to your rights and choices.
a.) Exceptions. The rights and choices in this Section do not apply to you if the information being
collected is:
-Aggregate consumer information;
-Deidentified Personal Information; and
-Publicly available information.
b.) Access to Information. If the above exceptions do not apply, and you have not made this request
more than twice in a 12-month period, you have the right to request that we disclose certain
information to you about our collection and use of your Personal Information over the past 12 months
from the date we receive your request. Once we receive and confirm your request on your behalf, we
will disclose it to you or your representative:
-The categories of Personal Information we collect;
-The categories of sources for the Personal Information we collect;
-Our business or commercial purpose for collecting or selling such Personal Information;
-The categories of third parties to whom we sold or disclosed the category of Personal Information for
a business or commercial purpose;
-The business or commercial purpose for which we sold or disclosed the category of Personal
Information; and
-The specific pieces of Personal Information we collected about you in a form that you can take with
you (also called a “Data Portability Request”).
c.) Deletion (Erasure) Request Rights. You have the right to request that we delete any of your
Personal Information that we collect from you and retain, subject to certain exceptions. Once we
receive and verify your request, we will delete and direct our service providers to delete your Personal
Information from our records unless an exception applies. We may deny your deletion request if
retaining the Personal Information is necessary for us or our service providers to:
-Complete the transaction for which we collected the Personal Information, provide a good or service
that you requested, take actions reasonably anticipated within the context of our ongoing business
relationship with you, or otherwise perform our contract with you;
-Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or
prosecute those for such activity;
-Debug to identify and repair errors that impair existing intended functionality;
-Exercise free speech, or exercise another right provided by law;
-Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that
adheres to all other applicable ethics and privacy laws when the businesses’ deletion of the Personal
Information is likely to render impossible or seriously impair the achievement of such research if you
previously provided informed consent.
-Enable solely internal and lawful uses of such Personal Information that are compatible with the
context in which you provided it.
e.) Requests. You may only make a verifiable consumer request for access or data portability in relation to this Section. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information is related to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided via a verifiable consumer request to verify the requestor’s identity or authority to make the request.
f.) Authorized Agent. An authorized agent is any person or legal entity registered with the Secretary of State or similar office that you have authorized to act on your behalf. If a request is made by an authorized agent acting on your behalf, we may require the following:
-Submission of evidence by you with your permission for the authorized agent to submit a verifiable
request on your behalf;
-For you to directly acknowledge, via electronic communication, that the authorized agent is allowed to
act on your behalf;
-Require the authorized agent to verify their identity; or
-For a power of attorney document to be submitted that is signed in accordance with state law.
We reserve the right to deny a request from an agent that does not submit proof that they have been
authorized by you to act on your behalf and cannot verify their own identity to us.
g.) Response Timing and Format. As required under privacy laws, we agree to respond to any verifiable consumer request within 45 days of its receipt. If we require more time, with a maximum of 90 days, we will inform you, in writing, of the reason. Such notification will be by e-mail unless there is another preferred communication method provided.
If applicable, the response we provide will also explain the reasons we cannot comply with a request. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the Personal Information from one entity to another entity without hindrance.
No fee will be charged to process or respond to your verifiable consumer request.
h.) Right of Non-Discrimination. We do not discriminate against you for exercising any of your rights in this Privacy Policy and under applicable laws. Unless permitted by law, we will not:
-Deny you goods or services;
-Charge you different prices or rates for goods, services, and offerings, including through granting
discounts or other benefits, imposing penalties; or
-Provide you with a different level of quality of goods or services.
CHANGES AND AMENDMENTS.
LINKING TO 3RD PARTIES.
SECURITY & PROTECTION.
We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to Personal Information. This includes device safeguards used in accordance with industry standards. It is understood by you that the Personal Information you submit to us electronically may not be secure when it is transmitted to us. Specifically, we recommend that you do not use unsecured or public channels to communicate sensitive or confidential information.